Business Architecture
Business Capability Heatmap
Hierarchical Level 1–3 enterprise capability taxonomy. Tracks operational health, direct software spend, AI augmentation status, and SaaS duplication flags across core domains.
L1
Customer Acquisition & Demand Generation
Owner: Sarah Jenkins (CMO)Allocated Spend: $410,000/yr
Multi-channel patient, employer, and provider outreach, content syndication, and inbound campaign management.
Supporting Systems & AI Agents (0):
L2
Lead Capture & Qualification
Owner: Sarah Jenkins (CMO)SaaS Duplication FlagAllocated Spend: $260,000/yr
Capturing incoming employer prospect data, evaluating enterprise sizing, and routing to sales specialists.
L1
Claims Adjudication & Prior Authorization
Owner: Dr. Alistair Finch (CMO)Allocated Spend: $890,000/yr
Evaluating medical necessity, insurance policy benefits, and issuing pre-service authorization determinations.
Supporting Systems & AI Agents (1):
ApplicationActive
Apex Core Clinical Platform
$450,000/yrInspect →
L2
Clinical Document Triage
Owner: Marcus VanceAllocated Spend: $310,000/yr
Parsing unstructured clinical PDF charts, discharge summaries, and extracting medical coding entities.
Supporting Systems & AI Agents (1):
AIAgentActive
ClaimsTriage-Sentinel-v2
$0/yrInspect →