Zendesk Support Suite

Vendor: Zendesk Inc. · Owner: Member Services · Team: Patient Support

PhaseOut

$145,000/yr

Customer support ticketing system handling inbound patient inquiries and authorization disputes.

ACTIVE SEATS80 Users

Contract Allocation

COMPLIANCEHIPAA, SOC2

Security Verified

HEALTH SEALAdequate

Telemetry Validated

CANDIDATE SUNSETNone (Permanent)

Decommission pending

System Specification & Governance Metadata

Chamber ClassificationApplication Chamber

Contract Expiration DateRolling Enterprise SLA

Rationalization Overlap Candidatesapp-salesforce